Synchrony Bank: She kept asking me what store I wanted. I was...
A Synchrony Bank customer review by GetHuman user ~sunshine girl from November 17th, 2017
Background on ~sunshine girl's case
GetHuman: ~sunshine girl - can you tell our other Synchrony Bank customers when your case took place?
~sunshine girl: Yup. It was middle of the night, on November 12th.
GetHuman: Did you reach out to Synchrony Bank, and if so, how?
GetHuman: And which of these common Synchrony Bank customer issues best describes the reason you wanted to talk to them?
(Shows ~sunshine girl a list of common Synchrony Bank problems)
~sunshine girl: "Question" was why I was trying to call.
~sunshine girl's review of Synchrony Bank customer service
GetHuman: So how would you sum up your experience for GetHuman's Synchrony Bank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~sunshine girl: She kept asking me what store I wanted. I was interested in opening a CD of $***,***& she kept asking me what store I wanted & what bank.
GetHuman: Let's quantify your experience contacting Synchrony Bank. On a scale of 1 to 5, how easy is it go get help on a Synchrony Bank problem?
~sunshine girl: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~sunshine girl: I'd give them a four out of five on communication.
GetHuman: And what about Synchrony Bank's ability to quickly and effectively address your problem?
~sunshine girl: For that I would say five out of five.
GetHuman: And finally- any advice for other Synchrony Bank customers?
~sunshine girl: Call them early in the day or late. Don't forget any personal or account information you might need for Synchrony Bank to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~sunshine girl taken from his Synchrony Bank customer service problem that occurred on November 12th, 2017.