TCF Bank: Customer service could not order a replacement...
A TCF Bank customer review by GetHuman user GetHuman-213694 from November 20th, 2017
Background on GetHuman-213694's case
GetHuman: GetHuman-213694 - can you tell our other TCF Bank customers when your case took place?
GetHuman-213694: Yes. It was morning, on November 12th.
GetHuman: Did you reach out to TCF Bank, and if so, how?
GetHuman: And which of these common TCF Bank customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-213694 a list of common TCF Bank problems)
GetHuman-213694: "Complaint" was why I was trying to call.
GetHuman-213694's review of TCF Bank customer service
GetHuman: So how would you sum up your experience for GetHuman's TCF Bank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-213694: Customer service could not order a replacement Check Card verbally - I either had to call back & enter info via touch pad or visit a TCF Bank location.
GetHuman: Let's quantify your experience contacting TCF Bank. On a scale of 1 to 5, how easy is it go get help on a TCF Bank problem?
GetHuman-213694: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-213694: I'd give them a four out of five on communication.
GetHuman: And what about TCF Bank's ability to quickly and effectively address your problem?
GetHuman-213694: For that I would say three out of five.
GetHuman: And finally- any advice for other TCF Bank customers?
GetHuman-213694: Call them early in the day or late. Don't forget any personal or account information you might need for TCF Bank to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-213694 taken from his TCF Bank customer service problem that occurred on November 12th, 2017.