Taco Bueno: Your Party Taco on the menu shows to have tomat...
A Taco Bueno customer review by GetHuman user ~Allen McCAngry from November 25th, 2017
Background on ~Allen McCAngry's case
GetHuman: ~Allen McCAngry - can you tell our other Taco Bueno customers when your case took place?
~Allen McCAngry: Yes. It was middle of the night, on November 17th.
GetHuman: Did you reach out to Taco Bueno, and if so, how?
GetHuman: And which of these common Taco Bueno customer issues best describes the reason you wanted to talk to them?
(Shows ~Allen McCAngry a list of common Taco Bueno problems)
~Allen McCAngry: "Complaint" was why I was trying to call.
~Allen McCAngry's review of Taco Bueno customer service
GetHuman: So how would you sum up your experience for GetHuman's Taco Bueno customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Allen McCAngry: Your Party Taco on the menu shows to have tomatos, lettuce, and cheese. Every time I order, nobody ever puts tomatos on the taco, then when I ask for them, I get charged for them. This is false advertisement. Either fix the menu screen or tell ALL of your employees to follow the correct ingredients shown from the image.
GetHuman: Let's quantify your experience contacting Taco Bueno. On a scale of 1 to 5, how easy is it go get help on a Taco Bueno problem?
~Allen McCAngry: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Allen McCAngry: I'd give them a one out of five on communication.
GetHuman: And what about Taco Bueno's ability to quickly and effectively address your problem?
~Allen McCAngry: For that I would say one out of five.
GetHuman: And finally- any advice for other Taco Bueno customers?
~Allen McCAngry: Call them early in the day or late. Don't forget any personal or account information you might need for Taco Bueno to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Allen McCAngry taken from his Taco Bueno customer service problem that occurred on November 17th, 2017.