Telecheck: Apparently if you haven't written any checks th...
A Telecheck customer review by GetHuman user ~Danny from November 20th, 2017
Background on ~Danny's case
GetHuman: ~Danny - can you tell our other Telecheck customers when your case took place?
~Danny: Yup. It was middle of the night, on November 13th.
GetHuman: Did you reach out to Telecheck, and if so, how?
GetHuman: And which of these common Telecheck customer issues best describes the reason you wanted to talk to them?
(Shows ~Danny a list of common Telecheck problems)
~Danny: "Extension" was why I was trying to call.
~Danny's review of Telecheck customer service
GetHuman: So how would you sum up your experience for GetHuman's Telecheck customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Danny: Apparently if you haven't written any checks that are verified through Telecheck, your check is declined. I think that *****. The lady said that is wasn't because I had insufficient funds only that I hadn't written any "approved" checks through Telecheck (Hummm... and how do you get them approved). You have to call Telecheck and give them your personal Banking info so they can input it into their system. I'm "OK" now, but only for "small" denominations... Wonder what a "small denomination" is in Telechecking terms????
GetHuman: Let's quantify your experience contacting Telecheck. On a scale of 1 to 5, how easy is it go get help on a Telecheck problem?
~Danny: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Danny: I'd give them a three out of five on communication.
GetHuman: And what about Telecheck's ability to quickly and effectively address your problem?
~Danny: For that I would say five out of five.
GetHuman: And finally- any advice for other Telecheck customers?
~Danny: Call them early in the day or late. Don't forget any personal or account information you might need for Telecheck to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Danny taken from his Telecheck customer service problem that occurred on November 13th, 2017.