Timex: I called * times and before *:**pm and in * dif...
A Timex customer review by GetHuman user ~samtesaabby from November 22nd, 2017
Background on ~samtesaabby's case
GetHuman: ~samtesaabby - can you tell our other Timex customers when your case took place?
~samtesaabby: Yeah. It was morning, on November 16th.
GetHuman: Did you reach out to Timex, and if so, how?
GetHuman: And which of these common Timex customer issues best describes the reason you wanted to talk to them?
(Shows ~samtesaabby a list of common Timex problems)
~samtesaabby: "Change order" was why I was trying to call.
~samtesaabby's review of Timex customer service
GetHuman: So how would you sum up your experience for GetHuman's Timex customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~samtesaabby: I called * times and before *:**pm and in * different days and all I get is a recording that they are in training for the next ** min so what the ****
GetHuman: Let's quantify your experience contacting Timex. On a scale of 1 to 5, how easy is it go get help on a Timex problem?
~samtesaabby: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~samtesaabby: I'd give them a five out of five on communication.
GetHuman: And what about Timex's ability to quickly and effectively address your problem?
~samtesaabby: For that I would say one out of five.
GetHuman: And finally- any advice for other Timex customers?
~samtesaabby: Call them early in the day or late. Don't forget any personal or account information you might need for Timex to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~samtesaabby taken from his Timex customer service problem that occurred on November 16th, 2017.