Togshop.com: I have attempted to speak about a pair of blue...

A Togshop.com customer review by GetHuman user ~Jeanne Holmquist from November 22nd, 2017

Background on ~Jeanne Holmquist's case

GetHuman: ~Jeanne Holmquist - can you tell our other Togshop.com customers when your case took place?
~Jeanne Holmquist: Sure. It was evening, on November 20th.
GetHuman: Did you reach out to Togshop.com, and if so, how?
~Jeanne Holmquist: I used the 800-262-8888 number I found for on the GetHuman Togshop.com customer phone number page I was on: Togshop.com Customer Service Phone Number
GetHuman: And which of these common Togshop.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Jeanne Holmquist a list of common Togshop.com problems)
~Jeanne Holmquist: "Warranty claim" was why I was trying to call.

~Jeanne Holmquist's review of Togshop.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Togshop.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Jeanne Holmquist: I have attempted to speak about a pair of blue slacks ordered in **P, along with another pair of green slacks. The later ones are fine. The blue ones are NOT. They need to be **P. The agent, Deja, was very helpful the one prior was NOT!
GetHuman: Let's quantify your experience contacting Togshop.com. On a scale of 1 to 5, how easy is it go get help on a Togshop.com problem?
~Jeanne Holmquist: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Jeanne Holmquist: I'd give them a five out of five on communication.
GetHuman: And what about Togshop.com's ability to quickly and effectively address your problem?
~Jeanne Holmquist: For that I would say five out of five.
GetHuman: And finally- any advice for other Togshop.com customers?
~Jeanne Holmquist: Call them early in the day or late. Don't forget any personal or account information you might need for Togshop.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Jeanne Holmquist taken from his Togshop.com customer service problem that occurred on November 20th, 2017.

Togshop.com

4.00 of 5 stars | 7 reviews

~Jeanne Holmquist's Togshop.com Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

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