Toledo Edison Company: had concerns because the transformer on the pol...
A Toledo Edison Company customer review by GetHuman user ~lklphotogirl from November 14th, 2017
Background on ~lklphotogirl's case
GetHuman: ~lklphotogirl - can you tell our other Toledo Edison Company customers when your case took place?
~lklphotogirl: Yes I can. It was middle of the night, on November 8th.
GetHuman: Did you reach out to Toledo Edison Company, and if so, how?
GetHuman: And which of these common Toledo Edison Company customer issues best describes the reason you wanted to talk to them?
(Shows ~lklphotogirl a list of common Toledo Edison Company problems)
~lklphotogirl: "Cancel service" was why I was trying to call.
~lklphotogirl's review of Toledo Edison Company customer service
GetHuman: So how would you sum up your experience for GetHuman's Toledo Edison Company customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~lklphotogirl: had concerns because the transformer on the pole behind my home has blown up twice and I spoke with the person who was very kind and listened. she took my * for a tech to call me back,
GetHuman: Let's quantify your experience contacting Toledo Edison Company. On a scale of 1 to 5, how easy is it go get help on a Toledo Edison Company problem?
~lklphotogirl: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~lklphotogirl: I'd give them a five out of five on communication.
GetHuman: And what about Toledo Edison Company's ability to quickly and effectively address your problem?
~lklphotogirl: For that I would say five out of five.
GetHuman: And finally- any advice for other Toledo Edison Company customers?
~lklphotogirl: Call them early in the day or late. Don't forget any personal or account information you might need for Toledo Edison Company to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~lklphotogirl taken from his Toledo Edison Company customer service problem that occurred on November 8th, 2017.