Town Sports International: I waited forever to get someone on the phone ca...
A Town Sports International customer review by GetHuman user GetHuman-361449 from November 19th, 2017
Background on GetHuman-361449's case
GetHuman: GetHuman-361449 - can you tell our other Town Sports International customers when your case took place?
GetHuman-361449: Yes. It was morning, on November 16th.
GetHuman: Did you reach out to Town Sports International, and if so, how?
GetHuman: And which of these common Town Sports International customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-361449 a list of common Town Sports International problems)
GetHuman-361449: "Complaint" was why I was trying to call.
GetHuman-361449's review of Town Sports International customer service
GetHuman: So how would you sum up your experience for GetHuman's Town Sports International customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-361449: I waited forever to get someone on the phone called * times between * days and still did not get anyone on the phone. Worst customer service ever!!!
GetHuman: Let's quantify your experience contacting Town Sports International. On a scale of 1 to 5, how easy is it go get help on a Town Sports International problem?
GetHuman-361449: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-361449: I'd give them a one out of five on communication.
GetHuman: And what about Town Sports International's ability to quickly and effectively address your problem?
GetHuman-361449: For that I would say four out of five.
GetHuman: And finally- any advice for other Town Sports International customers?
GetHuman-361449: Call them early in the day or late. Don't forget any personal or account information you might need for Town Sports International to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-361449 taken from his Town Sports International customer service problem that occurred on November 16th, 2017.