Tucson water needs to be audited! They have bi...
A Tucson Water customer review by GetHuman user GetHuman-387312 from November 7th, 2017
Background on GetHuman-387312's case
GetHuman: GetHuman-387312 - can you tell our other Tucson Water customers when your case took place?
GetHuman-387312: Yeah. It was morning, on October 31st.
GetHuman: Did you reach out to Tucson Water, and if so, how?
GetHuman: And which of these common Tucson Water customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-387312 a list of common Tucson Water problems)
GetHuman-387312: "Setup service" was why I was trying to call.
GetHuman-387312's review of Tucson Water customer service
GetHuman: So how would you sum up your experience for GetHuman's Tucson Water customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-387312: Tucson water needs to be audited! They have billed the people way over what should be the actual amount of usage and when you question them, they say they are protected by the government and you pay your bill or they shut you off!
GetHuman: Let's quantify your experience contacting Tucson Water. On a scale of 1 to 5, how easy is it go get help on a Tucson Water problem?
GetHuman-387312: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-387312: I'd give them a one out of five on communication.
GetHuman: And what about Tucson Water's ability to quickly and effectively address your problem?
GetHuman-387312: For that I would say two out of five.
GetHuman: And finally- any advice for other Tucson Water customers?
GetHuman-387312: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Tucson Water to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-387312 taken from his Tucson Water customer service problem that occurred on October 31st, 2017.