Turkish Airlines: Its shame for great Turkey,Cmon Erdugan spend l...
A Turkish Airlines customer review by GetHuman user ~Sarson passanger from November 21st, 2017
Background on ~Sarson passanger's case
GetHuman: ~Sarson passanger - can you tell our other Turkish Airlines customers when your case took place?
~Sarson passanger: Yup. It was evening, on November 18th.
GetHuman: Did you reach out to Turkish Airlines, and if so, how?
GetHuman: And which of these common Turkish Airlines customer issues best describes the reason you wanted to talk to them?
(Shows ~Sarson passanger a list of common Turkish Airlines problems)
~Sarson passanger: "Change flight" was why I was trying to call.
~Sarson passanger's review of Turkish Airlines customer service
GetHuman: So how would you sum up your experience for GetHuman's Turkish Airlines customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Sarson passanger: Its shame for great Turkey,Cmon Erdugan spend little money for Turkish airlines customer service agency.Shame ,shame,shame
GetHuman: Let's quantify your experience contacting Turkish Airlines. On a scale of 1 to 5, how easy is it go get help on a Turkish Airlines problem?
~Sarson passanger: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Sarson passanger: I'd give them a four out of five on communication.
GetHuman: And what about Turkish Airlines's ability to quickly and effectively address your problem?
~Sarson passanger: For that I would say three out of five.
GetHuman: And finally- any advice for other Turkish Airlines customers?
~Sarson passanger: Call them early in the day or late. Don't forget any personal or account information you might need for Turkish Airlines to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Sarson passanger taken from his Turkish Airlines customer service problem that occurred on November 18th, 2017.