US IRS Identity Theft: Absolutely no help! I ask a question and get to...
A US IRS Identity Theft customer review by GetHuman user ~Ipaytaxes from November 14th, 2017
Background on ~Ipaytaxes's case
GetHuman: ~Ipaytaxes - can you tell our other US IRS Identity Theft customers when your case took place?
~Ipaytaxes: Yup. It was evening, on November 5th.
GetHuman: Did you reach out to US IRS Identity Theft, and if so, how?
GetHuman: And which of these common US IRS Identity Theft customer issues best describes the reason you wanted to talk to them?
(Shows ~Ipaytaxes a list of common US IRS Identity Theft problems)
~Ipaytaxes: "File a report" was why I was trying to call.
~Ipaytaxes's review of US IRS Identity Theft customer service
GetHuman: So how would you sum up your experience for GetHuman's US IRS Identity Theft customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Ipaytaxes: Absolutely no help! I ask a question and get told "I can't do that." When three people yesterday told me it can be done. And when asked what else she could help me with, I informed Ms. Watson she hasn't helped me to begin with so she hung up on me.
GetHuman: Let's quantify your experience contacting US IRS Identity Theft. On a scale of 1 to 5, how easy is it go get help on a US IRS Identity Theft problem?
~Ipaytaxes: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Ipaytaxes: I'd give them a one out of five on communication.
GetHuman: And what about US IRS Identity Theft's ability to quickly and effectively address your problem?
~Ipaytaxes: For that I would say four out of five.
GetHuman: And finally- any advice for other US IRS Identity Theft customers?
~Ipaytaxes: Call them early in the day or late. Don't forget any personal or account information you might need for US IRS Identity Theft to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Ipaytaxes taken from his US IRS Identity Theft customer service problem that occurred on November 5th, 2017.