USBI - Mainstreet Telephone Co.: Given the run around the various options. Neve...
A USBI - Mainstreet Telephone Co. customer review by GetHuman user GetHuman-431413 from November 26th, 2017
Background on GetHuman-431413's case
GetHuman: GetHuman-431413 - can you tell our other USBI - Mainstreet Telephone Co. customers when your case took place?
GetHuman-431413: Yup. It was middle of the night, on November 19th.
GetHuman: Did you reach out to USBI - Mainstreet Telephone Co., and if so, how?
GetHuman: And which of these common USBI - Mainstreet Telephone Co. customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-431413 a list of common USBI - Mainstreet Telephone Co. problems)
GetHuman-431413: "None of those really matches why I wanted to call USBI - Mainstreet Telephone Co. that day." was why I was trying to call.
GetHuman-431413's review of USBI - Mainstreet Telephone Co. customer service
GetHuman: So how would you sum up your experience for GetHuman's USBI - Mainstreet Telephone Co. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-431413: Given the run around the various options. Never spoke to a human. Services were never authorized and continue to bill for services. This is a scam* company is nothing but con*artists.
GetHuman: Let's quantify your experience contacting USBI - Mainstreet Telephone Co.. On a scale of 1 to 5, how easy is it go get help on a USBI - Mainstreet Telephone Co. problem?
GetHuman-431413: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-431413: I'd give them a one out of five on communication.
GetHuman: And what about USBI - Mainstreet Telephone Co.'s ability to quickly and effectively address your problem?
GetHuman-431413: For that I would say three out of five.
GetHuman: And finally- any advice for other USBI - Mainstreet Telephone Co. customers?
GetHuman-431413: Call them early in the day or late. Don't forget any personal or account information you might need for USBI - Mainstreet Telephone Co. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-431413 taken from his USBI - Mainstreet Telephone Co. customer service problem that occurred on November 19th, 2017.