USPS Human Resources Shared Services: My attempts to reactivate my lite blue account...
A USPS Human Resources Shared Services customer review by GetHuman user ~allenfarmer from November 20th, 2017
Background on ~allenfarmer's case
GetHuman: ~allenfarmer - can you tell our other USPS Human Resources Shared Services customers when your case took place?
~allenfarmer: Yup. It was afternoon, on November 13th.
GetHuman: Did you reach out to USPS Human Resources Shared Services, and if so, how?
GetHuman: And which of these common USPS Human Resources Shared Services customer issues best describes the reason you wanted to talk to them?
(Shows ~allenfarmer a list of common USPS Human Resources Shared Services problems)
~allenfarmer: "Local services" was why I was trying to call.
~allenfarmer's review of USPS Human Resources Shared Services customer service
GetHuman: So how would you sum up your experience for GetHuman's USPS Human Resources Shared Services customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~allenfarmer: My attempts to reactivate my lite blue account have failed four times in the past * weeks now. Management at my installation can not help me nor could the HRSS. No embodiment of the organization has been helpful in reinstating my lite blue account and it only furthers my annoyance with a company I am growing unsatisfied with as an employer.
GetHuman: Let's quantify your experience contacting USPS Human Resources Shared Services. On a scale of 1 to 5, how easy is it go get help on a USPS Human Resources Shared Services problem?
~allenfarmer: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~allenfarmer: I'd give them a three out of five on communication.
GetHuman: And what about USPS Human Resources Shared Services's ability to quickly and effectively address your problem?
~allenfarmer: For that I would say four out of five.
GetHuman: And finally- any advice for other USPS Human Resources Shared Services customers?
~allenfarmer: Call them early in the day or late. Don't forget any personal or account information you might need for USPS Human Resources Shared Services to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~allenfarmer taken from his USPS Human Resources Shared Services customer service problem that occurred on November 13th, 2017.