Uber: trying to get a response,would like to sign up...
A Uber customer review by GetHuman user ~timothy williams from November 22nd, 2017
Background on ~timothy williams's case
GetHuman: ~timothy williams - can you tell our other Uber customers when your case took place?
~timothy williams: Yeah. It was morning, on November 19th.
GetHuman: Did you reach out to Uber, and if so, how?
GetHuman: And which of these common Uber customer issues best describes the reason you wanted to talk to them?
(Shows ~timothy williams a list of common Uber problems)
~timothy williams: "Dispute a Charge" was why I was trying to contact.
~timothy williams's review of Uber customer service
GetHuman: So how would you sum up your experience for GetHuman's Uber customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~timothy williams: trying to get a response,would like to sign up,some of the reviews,i have read are not promising,some say spam,confused...
GetHuman: Let's quantify your experience contacting Uber. On a scale of 1 to 5, how easy is it go get help on a Uber problem?
~timothy williams: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~timothy williams: I'd give them a one out of five on communication.
GetHuman: And what about Uber's ability to quickly and effectively address your problem?
~timothy williams: For that I would say four out of five.
GetHuman: And finally- any advice for other Uber customers?
~timothy williams: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Uber to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~timothy williams taken from his Uber customer service problem that occurred on November 19th, 2017.