Vayama: I just tried three times to get an answer about...
A Vayama customer review by GetHuman user ~cvstuart from November 13th, 2017
Background on ~cvstuart's case
GetHuman: ~cvstuart - can you tell our other Vayama customers when your case took place?
~cvstuart: Yeah. It was morning, on November 5th.
GetHuman: Did you reach out to Vayama, and if so, how?
GetHuman: And which of these common Vayama customer issues best describes the reason you wanted to talk to them?
(Shows ~cvstuart a list of common Vayama problems)
~cvstuart: "Missing item" was why I was trying to call.
~cvstuart's review of Vayama customer service
GetHuman: So how would you sum up your experience for GetHuman's Vayama customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~cvstuart: I just tried three times to get an answer about the airlines arbitrarily changing my flight schedule and all three times got put on hold until the connection was dropped. VAYAMA APPARENTLY MEANS ******** IN SPANISH.
GetHuman: Let's quantify your experience contacting Vayama. On a scale of 1 to 5, how easy is it go get help on a Vayama problem?
~cvstuart: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~cvstuart: I'd give them a five out of five on communication.
GetHuman: And what about Vayama's ability to quickly and effectively address your problem?
~cvstuart: For that I would say four out of five.
GetHuman: And finally- any advice for other Vayama customers?
~cvstuart: Call them early in the day or late. Don't forget any personal or account information you might need for Vayama to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~cvstuart taken from his Vayama customer service problem that occurred on November 5th, 2017.