Verizon Wireless Prepaid: im a customer who just wasted hard earned money...
A Verizon Wireless Prepaid customer review by GetHuman user ~average joe from November 19th, 2017
Background on ~average joe 's case
GetHuman: ~average joe - can you tell our other Verizon Wireless Prepaid customers when your case took place?
~average joe : Yup. It was afternoon, on November 13th.
GetHuman: Did you reach out to Verizon Wireless Prepaid, and if so, how?
GetHuman: And which of these common Verizon Wireless Prepaid customer issues best describes the reason you wanted to talk to them?
(Shows ~average joe a list of common Verizon Wireless Prepaid problems)
~average joe : "Account Access" was why I was trying to call.
~average joe 's review of Verizon Wireless Prepaid customer service
GetHuman: So how would you sum up your experience for GetHuman's Verizon Wireless Prepaid customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~average joe : im a customer who just wasted hard earned money for no service and vz agents said to bad just give us more money neven the person incharge was rude about it.
GetHuman: Let's quantify your experience contacting Verizon Wireless Prepaid. On a scale of 1 to 5, how easy is it go get help on a Verizon Wireless Prepaid problem?
~average joe : I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~average joe : I'd give them a five out of five on communication.
GetHuman: And what about Verizon Wireless Prepaid's ability to quickly and effectively address your problem?
~average joe : For that I would say four out of five.
GetHuman: And finally- any advice for other Verizon Wireless Prepaid customers?
~average joe : Call them early in the day or late. Don't forget any personal or account information you might need for Verizon Wireless Prepaid to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~average joe taken from his Verizon Wireless Prepaid customer service problem that occurred on November 13th, 2017.