Verizon Wireless: Was unable to actually speak with anyone. Seem...
A Verizon Wireless customer review by GetHuman user ~shitty service from November 21st, 2017
Background on ~shitty service's case
GetHuman: ~shitty service - can you tell our other Verizon Wireless customers when your case took place?
~shitty service: Yup. It was evening, on November 13th.
GetHuman: Did you reach out to Verizon Wireless, and if so, how?
GetHuman: And which of these common Verizon Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~shitty service a list of common Verizon Wireless problems)
~shitty service: "Service problem" was why I was trying to call.
~shitty service's review of Verizon Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's Verizon Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~shitty service: Was unable to actually speak with anyone. Seem to go around and around with the options kepad numbers and still no actual contact
GetHuman: Let's quantify your experience contacting Verizon Wireless. On a scale of 1 to 5, how easy is it go get help on a Verizon Wireless problem?
~shitty service: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~shitty service: I'd give them a two out of five on communication.
GetHuman: And what about Verizon Wireless's ability to quickly and effectively address your problem?
~shitty service: For that I would say five out of five.
GetHuman: And finally- any advice for other Verizon Wireless customers?
~shitty service: Call them early in the day or late. Don't forget any personal or account information you might need for Verizon Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~shitty service taken from his Verizon Wireless customer service problem that occurred on November 13th, 2017.