VisionPros USA: I was able to order my contacts lenses very fas...
A VisionPros USA customer review by GetHuman user ~korbamite from November 12th, 2017
Background on ~korbamite's case
GetHuman: ~korbamite - can you tell our other VisionPros USA customers when your case took place?
~korbamite: Sure. It was late at night, on November 2nd.
GetHuman: Did you reach out to VisionPros USA, and if so, how?
GetHuman: And which of these common VisionPros USA customer issues best describes the reason you wanted to talk to them?
(Shows ~korbamite a list of common VisionPros USA problems)
~korbamite: "Track order" was why I was trying to call.
~korbamite's review of VisionPros USA customer service
GetHuman: So how would you sum up your experience for GetHuman's VisionPros USA customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~korbamite: I was able to order my contacts lenses very fast and they had online optometrists fill my prescription which was great. I saved money and had really fast shipping as well.
GetHuman: Let's quantify your experience contacting VisionPros USA. On a scale of 1 to 5, how easy is it go get help on a VisionPros USA problem?
~korbamite: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~korbamite: I'd give them a three out of five on communication.
GetHuman: And what about VisionPros USA's ability to quickly and effectively address your problem?
~korbamite: For that I would say one out of five.
GetHuman: And finally- any advice for other VisionPros USA customers?
~korbamite: Call them early in the day or late. Don't forget any personal or account information you might need for VisionPros USA to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~korbamite taken from his VisionPros USA customer service problem that occurred on November 2nd, 2017.