Vitacost: Con vista cost nunca pierdes, si no est****s sa...

A Vitacost customer review by GetHuman user ~Manuela ochoa from November 26th, 2017

Background on ~Manuela ochoa's case

GetHuman: ~Manuela ochoa - can you tell our other Vitacost customers when your case took place?
~Manuela ochoa: Yes. It was evening, on November 17th.
GetHuman: Did you reach out to Vitacost, and if so, how?
~Manuela ochoa: I used the 800-381-0759 number I found for on the GetHuman Vitacost customer phone number page I was on: Vitacost Customer Service Phone Number
GetHuman: And which of these common Vitacost customer issues best describes the reason you wanted to talk to them?
(Shows ~Manuela ochoa a list of common Vitacost problems)
~Manuela ochoa: "Complaint" was why I was trying to call.

~Manuela ochoa's review of Vitacost customer service

GetHuman: So how would you sum up your experience for GetHuman's Vitacost customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Manuela ochoa: Con vista cost nunca pierdes, si no est****s satisfecho con un producto ellos te dan cr****dito a tu cuenta o te lo reemplazan!
GetHuman: Let's quantify your experience contacting Vitacost. On a scale of 1 to 5, how easy is it go get help on a Vitacost problem?
~Manuela ochoa: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Manuela ochoa: I'd give them a two out of five on communication.
GetHuman: And what about Vitacost's ability to quickly and effectively address your problem?
~Manuela ochoa: For that I would say one out of five.
GetHuman: And finally- any advice for other Vitacost customers?
~Manuela ochoa: Call them early in the day or late. Don't forget any personal or account information you might need for Vitacost to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Manuela ochoa taken from his Vitacost customer service problem that occurred on November 17th, 2017.

Vitacost

3.00 of 5 stars | 47 reviews

~Manuela ochoa's Vitacost Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

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