WalMart MoneyCard: they don't listen to you when trying to explain...
A WalMart MoneyCard customer review by GetHuman user ~upset countryman from November 19th, 2017
Background on ~upset countryman's case
GetHuman: ~upset countryman - can you tell our other WalMart MoneyCard customers when your case took place?
~upset countryman: Yeah. It was afternoon, on November 18th.
GetHuman: Did you reach out to WalMart MoneyCard, and if so, how?
GetHuman: And which of these common WalMart MoneyCard customer issues best describes the reason you wanted to talk to them?
(Shows ~upset countryman a list of common WalMart MoneyCard problems)
~upset countryman: "Register Card" was why I was trying to call.
~upset countryman's review of WalMart MoneyCard customer service
GetHuman: So how would you sum up your experience for GetHuman's WalMart MoneyCard customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~upset countryman: they don't listen to you when trying to explain whats going on. telling me they cant send my card to a p.o box after they had already sent my wife hers. I've been waiting on my card for over a month and they sent it to my home address after I told them I don't have a mailbox at my home address.
GetHuman: Let's quantify your experience contacting WalMart MoneyCard. On a scale of 1 to 5, how easy is it go get help on a WalMart MoneyCard problem?
~upset countryman: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~upset countryman: I'd give them a one out of five on communication.
GetHuman: And what about WalMart MoneyCard's ability to quickly and effectively address your problem?
~upset countryman: For that I would say two out of five.
GetHuman: And finally- any advice for other WalMart MoneyCard customers?
~upset countryman: Call them early in the day or late. Don't forget any personal or account information you might need for WalMart MoneyCard to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~upset countryman taken from his WalMart MoneyCard customer service problem that occurred on November 18th, 2017.