Washington Post: Very competent, friendly, courteous young lady...
A Washington Post customer review by GetHuman user ~Augustus Cotera from November 24th, 2017
Background on ~Augustus Cotera's case
GetHuman: ~Augustus Cotera - can you tell our other Washington Post customers when your case took place?
~Augustus Cotera: Yup. It was afternoon, on November 15th.
GetHuman: Did you reach out to Washington Post, and if so, how?
GetHuman: And which of these common Washington Post customer issues best describes the reason you wanted to talk to them?
(Shows ~Augustus Cotera a list of common Washington Post problems)
~Augustus Cotera: "Billing issue" was why I was trying to call.
~Augustus Cotera's review of Washington Post customer service
GetHuman: So how would you sum up your experience for GetHuman's Washington Post customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Augustus Cotera: Very competent, friendly, courteous young lady named Kay (Khei). give her a raise. Have a new subscription to Wash Post!!!
GetHuman: Let's quantify your experience contacting Washington Post. On a scale of 1 to 5, how easy is it go get help on a Washington Post problem?
~Augustus Cotera: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Augustus Cotera: I'd give them a one out of five on communication.
GetHuman: And what about Washington Post's ability to quickly and effectively address your problem?
~Augustus Cotera: For that I would say four out of five.
GetHuman: And finally- any advice for other Washington Post customers?
~Augustus Cotera: Call them early in the day or late. Don't forget any personal or account information you might need for Washington Post to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Augustus Cotera taken from his Washington Post customer service problem that occurred on November 15th, 2017.