Waste Management: If you have a choice-Do not get your get this c...
A Waste Management customer review by GetHuman user ~kimmie2021 from November 5th, 2017
Background on ~kimmie2021's case
GetHuman: ~kimmie2021 - can you tell our other Waste Management customers when your case took place?
~kimmie2021: Yeah. It was late at night, on November 2nd.
GetHuman: Did you reach out to Waste Management, and if so, how?
GetHuman: And which of these common Waste Management customer issues best describes the reason you wanted to talk to them?
(Shows ~kimmie2021 a list of common Waste Management problems)
~kimmie2021: "Cancel service" was why I was trying to call.
~kimmie2021's review of Waste Management customer service
GetHuman: So how would you sum up your experience for GetHuman's Waste Management customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~kimmie2021: If you have a choice-Do not get your get this company for service. After listening to an explanation about my bill for ** mins, I asked to speak with a supervisor. Well of course, Supervisor had to call me back. There is no way to issue a complaint to the corporate office because it's not listed any where on the web. Money Motivated
GetHuman: Let's quantify your experience contacting Waste Management. On a scale of 1 to 5, how easy is it go get help on a Waste Management problem?
~kimmie2021: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~kimmie2021: I'd give them a four out of five on communication.
GetHuman: And what about Waste Management's ability to quickly and effectively address your problem?
~kimmie2021: For that I would say five out of five.
GetHuman: And finally- any advice for other Waste Management customers?
~kimmie2021: Call them early in the day or late. Don't forget any personal or account information you might need for Waste Management to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~kimmie2021 taken from his Waste Management customer service problem that occurred on November 2nd, 2017.