WebstaurantStore.com: you have a website ordering problem going on fo...

A WebstaurantStore.com customer review by GetHuman user GetHuman-16984 from November 26th, 2017

Background on GetHuman-16984's case

GetHuman: GetHuman-16984 - can you tell our other WebstaurantStore.com customers when your case took place?
GetHuman-16984: Yes. It was middle of the night, on November 17th.
GetHuman: Did you reach out to WebstaurantStore.com, and if so, how?
GetHuman-16984: I used the 717-392-7472 number I found for on the GetHuman WebstaurantStore.com customer phone number page I was on: WebstaurantStore.com Customer Service Phone Number
GetHuman: And which of these common WebstaurantStore.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-16984 a list of common WebstaurantStore.com problems)
GetHuman-16984: "Warranty" was why I was trying to call.

GetHuman-16984's review of WebstaurantStore.com customer service

GetHuman: So how would you sum up your experience for GetHuman's WebstaurantStore.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-16984: you have a website ordering problem going on for the outside customers who are trying to make online credit card orders ETC.
GetHuman: Let's quantify your experience contacting WebstaurantStore.com. On a scale of 1 to 5, how easy is it go get help on a WebstaurantStore.com problem?
GetHuman-16984: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-16984: I'd give them a four out of five on communication.
GetHuman: And what about WebstaurantStore.com's ability to quickly and effectively address your problem?
GetHuman-16984: For that I would say five out of five.
GetHuman: And finally- any advice for other WebstaurantStore.com customers?
GetHuman-16984: Call them early in the day or late. Don't forget any personal or account information you might need for WebstaurantStore.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-16984 taken from his WebstaurantStore.com customer service problem that occurred on November 17th, 2017.

WebstaurantStore.com

4.00 of 5 stars | 13 reviews

GetHuman-16984's WebstaurantStore.com Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

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