White Castle: ITS VERY SAID TO SEE HOW MUCH THE GIVE THERE EM...
A White Castle customer review by GetHuman user ~NEEDBETTERPAY from November 17th, 2017
Background on ~NEEDBETTERPAY's case
GetHuman: ~NEEDBETTERPAY - can you tell our other White Castle customers when your case took place?
~NEEDBETTERPAY: Yes I can. It was morning, on November 11th.
GetHuman: Did you reach out to White Castle, and if so, how?
GetHuman: And which of these common White Castle customer issues best describes the reason you wanted to talk to them?
(Shows ~NEEDBETTERPAY a list of common White Castle problems)
~NEEDBETTERPAY: "Overcharge/Strange charge" was why I was trying to call.
~NEEDBETTERPAY's review of White Castle customer service
GetHuman: So how would you sum up your experience for GetHuman's White Castle customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~NEEDBETTERPAY: ITS VERY SAID TO SEE HOW MUCH THE GIVE THERE EMPLOYEES A PAY RASIE ** CENTS YOU SHOULD GO CHOKE ON IT HOW DO THEY EXPECT PEOPLE TO MAKE IT OUT HERE IN THE REAL WORLD WITH LITTLE PAY IM WORKING ON HAVEING THE EMPLOYEES GO ON STRIKE FOR BETTER PAY
GetHuman: Let's quantify your experience contacting White Castle. On a scale of 1 to 5, how easy is it go get help on a White Castle problem?
~NEEDBETTERPAY: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~NEEDBETTERPAY: I'd give them a two out of five on communication.
GetHuman: And what about White Castle's ability to quickly and effectively address your problem?
~NEEDBETTERPAY: For that I would say one out of five.
GetHuman: And finally- any advice for other White Castle customers?
~NEEDBETTERPAY: Call them early in the day or late. Don't forget any personal or account information you might need for White Castle to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~NEEDBETTERPAY taken from his White Castle customer service problem that occurred on November 11th, 2017.
White Castle
3.00 of 5 stars | 4 reviews
~NEEDBETTERPAY's White Castle Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars
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