Windstream: I've spoken with two people (Denies & Misty). i...
A Windstream customer review by GetHuman user ~i dont have one from November 18th, 2017
Background on ~i dont have one's case
GetHuman: ~i dont have one - can you tell our other Windstream customers when your case took place?
~i dont have one: Yes I can. It was morning, on November 12th.
GetHuman: Did you reach out to Windstream, and if so, how?
GetHuman: And which of these common Windstream customer issues best describes the reason you wanted to talk to them?
(Shows ~i dont have one a list of common Windstream problems)
~i dont have one: "Setup service" was why I was trying to call.
~i dont have one's review of Windstream customer service
GetHuman: So how would you sum up your experience for GetHuman's Windstream customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~i dont have one: I've spoken with two people (Denies & Misty). i'd asked to have my twc phone ported out to windstream. today is oct. *rd. it's still not done. do you want me as acustomer or not? what's the hold-up?
GetHuman: Let's quantify your experience contacting Windstream. On a scale of 1 to 5, how easy is it go get help on a Windstream problem?
~i dont have one: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~i dont have one: I'd give them a one out of five on communication.
GetHuman: And what about Windstream's ability to quickly and effectively address your problem?
~i dont have one: For that I would say five out of five.
GetHuman: And finally- any advice for other Windstream customers?
~i dont have one: Call them early in the day or late. Don't forget any personal or account information you might need for Windstream to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~i dont have one taken from his Windstream customer service problem that occurred on November 12th, 2017.