World Financial Network National Bank: I needed to talk to someone, World Fin Net *has...
A World Financial Network National Bank customer review by GetHuman user ~Karolyn Sherman from November 12th, 2017
Background on ~Karolyn Sherman's case
GetHuman: ~Karolyn Sherman - can you tell our other World Financial Network National Bank customers when your case took place?
~Karolyn Sherman: Sure. It was middle of the night, on November 7th.
GetHuman: Did you reach out to World Financial Network National Bank, and if so, how?
GetHuman: And which of these common World Financial Network National Bank customer issues best describes the reason you wanted to talk to them?
(Shows ~Karolyn Sherman a list of common World Financial Network National Bank problems)
~Karolyn Sherman: "Complaint" was why I was trying to call.
~Karolyn Sherman's review of World Financial Network National Bank customer service
GetHuman: So how would you sum up your experience for GetHuman's World Financial Network National Bank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Karolyn Sherman: I needed to talk to someone, World Fin Net *has me as deceased, that is not fraud, so I didn't know what buttons to push to get help. Thank You
GetHuman: Let's quantify your experience contacting World Financial Network National Bank. On a scale of 1 to 5, how easy is it go get help on a World Financial Network National Bank problem?
~Karolyn Sherman: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Karolyn Sherman: I'd give them a two out of five on communication.
GetHuman: And what about World Financial Network National Bank's ability to quickly and effectively address your problem?
~Karolyn Sherman: For that I would say one out of five.
GetHuman: And finally- any advice for other World Financial Network National Bank customers?
~Karolyn Sherman: Call them early in the day or late. Don't forget any personal or account information you might need for World Financial Network National Bank to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Karolyn Sherman taken from his World Financial Network National Bank customer service problem that occurred on November 7th, 2017.