World Financial Network National Bank: I've been trying all morning to reach a represe...
A World Financial Network National Bank customer review by GetHuman user ~Natalie Daniels from November 13th, 2017
Background on ~Natalie Daniels's case
GetHuman: ~Natalie Daniels - can you tell our other World Financial Network National Bank customers when your case took place?
~Natalie Daniels: Sure. It was afternoon, on November 10th.
GetHuman: Did you reach out to World Financial Network National Bank, and if so, how?
GetHuman: And which of these common World Financial Network National Bank customer issues best describes the reason you wanted to talk to them?
(Shows ~Natalie Daniels a list of common World Financial Network National Bank problems)
~Natalie Daniels: "Question" was why I was trying to call.
~Natalie Daniels's review of World Financial Network National Bank customer service
GetHuman: So how would you sum up your experience for GetHuman's World Financial Network National Bank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Natalie Daniels: I've been trying all morning to reach a representative & each time your phone system cuts me off, finally I decided to leave a call-back number...your phone automated system is frustrating and needs to be seriously revamped!
GetHuman: Let's quantify your experience contacting World Financial Network National Bank. On a scale of 1 to 5, how easy is it go get help on a World Financial Network National Bank problem?
~Natalie Daniels: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Natalie Daniels: I'd give them a one out of five on communication.
GetHuman: And what about World Financial Network National Bank's ability to quickly and effectively address your problem?
~Natalie Daniels: For that I would say one out of five.
GetHuman: And finally- any advice for other World Financial Network National Bank customers?
~Natalie Daniels: Call them early in the day or late. Don't forget any personal or account information you might need for World Financial Network National Bank to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Natalie Daniels taken from his World Financial Network National Bank customer service problem that occurred on November 10th, 2017.