shun *Yahoo* they have horrible service and mak...

A Yahoo customer review by GetHuman user ~sick of it from November 23rd, 2017

Background on ~sick of it's case

GetHuman: ~sick of it - can you tell our other Yahoo customers when your case took place?
~sick of it: Sure. It was afternoon, on November 19th.
GetHuman: Did you reach out to Yahoo, and if so, how?
~sick of it: I used a help page I found on the GetHuman Yahoo customer service contact info page: Contact Yahoo Customer Service
GetHuman: And which of these common Yahoo customer issues best describes the reason you wanted to talk to them?
(Shows ~sick of it a list of common Yahoo problems)
~sick of it: "Delete Account" was why I was trying to contact.

~sick of it's review of Yahoo customer service

GetHuman: So how would you sum up your experience for GetHuman's Yahoo customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~sick of it: shun *Yahoo* they have horrible service and make it impossible to fix it. If you have something happen to ur password, your made to change it completely against your will. Also this messes up your phone app to yahoo mail. Rage rage rage.... I shun Yahoo. Sick of it.
GetHuman: Let's quantify your experience contacting Yahoo. On a scale of 1 to 5, how easy is it go get help on a Yahoo problem?
~sick of it: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~sick of it: I'd give them a one out of five on communication.
GetHuman: And what about Yahoo's ability to quickly and effectively address your problem?
~sick of it: For that I would say two out of five.
GetHuman: And finally- any advice for other Yahoo customers?
~sick of it: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Yahoo to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~sick of it taken from his Yahoo customer service problem that occurred on November 19th, 2017.

Yahoo

1.22 of 5 stars | 1292 reviews

~sick of it's Yahoo Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

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