Yankee Candle Company: All my friends rave about the yankee candles I rec...
A Yankee Candle Company customer review by GetHuman user GetHuman-wicksv from December 1st, 2017
Background on GetHuman-wicksv's case
GetHuman: GetHuman-wicksv - can you tell our other Yankee Candle Company customers when your case took place?
GetHuman-wicksv: Yup. It was middle of the night, on November 27th.
GetHuman: Did you reach out to Yankee Candle Company, and if so, how?
GetHuman: And which of these common Yankee Candle Company customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-wicksv a list of common Yankee Candle Company problems)
GetHuman-wicksv: "Returns" was why I was trying to call.
GetHuman-wicksv's review of Yankee Candle Company customer service
GetHuman: So how would you sum up your experience for GetHuman's Yankee Candle Company customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-wicksv: All my friends rave about the yankee candles I rec...
GetHuman: Can you tell the rest of us a bit more from what happened on 11/27/17?
GetHuman-wicksv: All my friends rave about the yankee candles I recently purchased one and it does not smell it as my first time buying one so I don't if I just got a bad one or what very disappointed
GetHuman: Let's quantify your experience contacting Yankee Candle Company. On a scale of 1 to 5, how easy is it go get help on a Yankee Candle Company problem?
GetHuman-wicksv: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-wicksv: I'd give them a five out of five on communication.
GetHuman: And what about Yankee Candle Company's ability to quickly and effectively address your problem?
GetHuman-wicksv: For that I would say five out of five.
GetHuman: And finally- any advice for other Yankee Candle Company customers?
GetHuman-wicksv: Call them early in the day or late. Don't forget any personal or account information you might need for Yankee Candle Company to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-wicksv taken from his Yankee Candle Company customer service problem that occurred on November 27th, 2017.