Yankee Candle Company: Lindsey was very polite and patient listening t...
A Yankee Candle Company customer review by GetHuman user ~Bonnie 10/7 from November 13th, 2017
Background on ~Bonnie 10/7's case
GetHuman: ~Bonnie 10/7 - can you tell our other Yankee Candle Company customers when your case took place?
~Bonnie 10/7: Yes. It was afternoon, on November 10th.
GetHuman: Did you reach out to Yankee Candle Company, and if so, how?
GetHuman: And which of these common Yankee Candle Company customer issues best describes the reason you wanted to talk to them?
(Shows ~Bonnie 10/7 a list of common Yankee Candle Company problems)
~Bonnie 10/7: "Cancel order" was why I was trying to call.
~Bonnie 10/7's review of Yankee Candle Company customer service
GetHuman: So how would you sum up your experience for GetHuman's Yankee Candle Company customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Bonnie 10/7: Lindsey was very polite and patient listening to me. She solved my issue within * minutes so I am very glad I called and will keep recommending Yankee Candle. Thank You Bonnie
GetHuman: Let's quantify your experience contacting Yankee Candle Company. On a scale of 1 to 5, how easy is it go get help on a Yankee Candle Company problem?
~Bonnie 10/7: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Bonnie 10/7: I'd give them a five out of five on communication.
GetHuman: And what about Yankee Candle Company's ability to quickly and effectively address your problem?
~Bonnie 10/7: For that I would say five out of five.
GetHuman: And finally- any advice for other Yankee Candle Company customers?
~Bonnie 10/7: Call them early in the day or late. Don't forget any personal or account information you might need for Yankee Candle Company to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Bonnie 10/7 taken from his Yankee Candle Company customer service problem that occurred on November 10th, 2017.