horrible horrible as yelp is period . i am call...
A Yelp customer review by GetHuman user ~kriskross3 from November 18th, 2017
Background on ~kriskross3's case
GetHuman: ~kriskross3 - can you tell our other Yelp customers when your case took place?
~kriskross3: Sure. It was middle of the night, on November 17th.
GetHuman: Did you reach out to Yelp, and if so, how?
GetHuman: And which of these common Yelp customer issues best describes the reason you wanted to talk to them?
(Shows ~kriskross3 a list of common Yelp problems)
~kriskross3: "Setup Account" was why I was trying to contact.
~kriskross3's review of Yelp customer service
GetHuman: So how would you sum up your experience for GetHuman's Yelp customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~kriskross3: horrible horrible as yelp is period . i am calling to close my account.due to yelps very unprofessional business tactics.. they are nothing more than the dirtbags of say national enquirer .. i have several awesome posts on yelp i get one bad one from a competetitor and i know this for a fact and they keep that one up and delete the good ones. they are scum i want to close my account as they are unwilling to work with me .. never never advertise with yelp they are the devil ...
GetHuman: Let's quantify your experience contacting Yelp. On a scale of 1 to 5, how easy is it go get help on a Yelp problem?
~kriskross3: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~kriskross3: I'd give them a one out of five on communication.
GetHuman: And what about Yelp's ability to quickly and effectively address your problem?
~kriskross3: For that I would say four out of five.
GetHuman: And finally- any advice for other Yelp customers?
~kriskross3: Call them early in the day or late. Don't forget any personal or account information you might need for Yelp to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~kriskross3 taken from his Yelp customer service problem that occurred on November 17th, 2017.