Zynga: I asked this company to kindly reactivate my ac...
A Zynga customer review by GetHuman user GetHuman-53726 from November 27th, 2017
Background on GetHuman-53726's case
GetHuman: GetHuman-53726 - can you tell our other Zynga customers when your case took place?
GetHuman-53726: Sure. It was afternoon, on November 18th.
GetHuman: Did you reach out to Zynga, and if so, how?
GetHuman: And which of these common Zynga customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-53726 a list of common Zynga problems)
GetHuman-53726: "Report a problem" was why I was trying to call.
GetHuman-53726's review of Zynga customer service
GetHuman: So how would you sum up your experience for GetHuman's Zynga customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-53726: I asked this company to kindly reactivate my account and to replace my chips that i went and spent real cash on so that i could play again.**mil was the total of my chips that i would like back.all i want is the reactivation form so i can complete it and play again like everybody else on that site.zynga poker on facebook.so unfair and that it is so horrible that i'm not getting any help at all to get my account back.so rascit is what i think it is.Zynga poker are thieves aswell taking my chips that they did'nt even pay for and that's extremely horrible.yet they let all the other players on the site get away with it when they have over **billion chips and there transferring it over there buddies and they don't do anything about it.totally *****.I just want my game back on facebook and i'm asking you's kindly to reactivate my account cause i cannot update a ticket on the zynga customer support site.
GetHuman: Let's quantify your experience contacting Zynga. On a scale of 1 to 5, how easy is it go get help on a Zynga problem?
GetHuman-53726: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-53726: I'd give them a four out of five on communication.
GetHuman: And what about Zynga's ability to quickly and effectively address your problem?
GetHuman-53726: For that I would say one out of five.
GetHuman: And finally- any advice for other Zynga customers?
GetHuman-53726: Call them early in the day or late. Don't forget any personal or account information you might need for Zynga to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-53726 taken from his Zynga customer service problem that occurred on November 18th, 2017.