Zynga: quiero eliminar los vecinos q no juegan por fav...
A Zynga customer review by GetHuman user ~maria castillo from November 14th, 2017
Background on ~maria castillo's case
GetHuman: ~maria castillo - can you tell our other Zynga customers when your case took place?
~maria castillo: Yup. It was middle of the night, on November 8th.
GetHuman: Did you reach out to Zynga, and if so, how?
GetHuman: And which of these common Zynga customer issues best describes the reason you wanted to talk to them?
(Shows ~maria castillo a list of common Zynga problems)
~maria castillo: "Overcharge/Strange charge" was why I was trying to call.
~maria castillo's review of Zynga customer service
GetHuman: So how would you sum up your experience for GetHuman's Zynga customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~maria castillo: quiero eliminar los vecinos q no juegan por favor nunca termino las misiones pq muchos de mis vecinos no juegan favor de eliminarlos y dejarme solo los q juegan
GetHuman: Let's quantify your experience contacting Zynga. On a scale of 1 to 5, how easy is it go get help on a Zynga problem?
~maria castillo: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~maria castillo: I'd give them a two out of five on communication.
GetHuman: And what about Zynga's ability to quickly and effectively address your problem?
~maria castillo: For that I would say five out of five.
GetHuman: And finally- any advice for other Zynga customers?
~maria castillo: Call them early in the day or late. Don't forget any personal or account information you might need for Zynga to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~maria castillo taken from his Zynga customer service problem that occurred on November 8th, 2017.