eBay: What a JOKE! Indian woman PRETENDING to be an A...
A eBay customer review by GetHuman user GetHuman-11341 from November 22nd, 2017
Background on GetHuman-11341's case
GetHuman: GetHuman-11341 - can you tell our other eBay customers when your case took place?
GetHuman-11341: Sure. It was middle of the night, on November 14th.
GetHuman: Did you reach out to eBay, and if so, how?
GetHuman: And which of these common eBay customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-11341 a list of common eBay problems)
GetHuman-11341: "Refunds and Returns" was why I was trying to contact.
GetHuman-11341's review of eBay customer service
GetHuman: So how would you sum up your experience for GetHuman's eBay customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-11341: What a JOKE! Indian woman PRETENDING to be an American, couldn't figure out what I was talking about at first. Was assuming I was the seller, and was telling me stuff that just plain didn't make sense...then reversed herself, and started..well, I'm so pissed off, I'm DELETING my ebay account as of today. It's just not worth it, anymore. *nd defective item I've gotten from them this week alone. I'm tired of it. They're all for the seller and FORCE the buyer to jump through too many hoops, dealing w* seller, then dealing w* ebay, etc. etc. If ebay wants to protect its sellers over its buyers, the ***** you, ebay. I'm done.
GetHuman: Let's quantify your experience contacting eBay. On a scale of 1 to 5, how easy is it go get help on a eBay problem?
GetHuman-11341: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-11341: I'd give them a two out of five on communication.
GetHuman: And what about eBay's ability to quickly and effectively address your problem?
GetHuman-11341: For that I would say three out of five.
GetHuman: And finally- any advice for other eBay customers?
GetHuman-11341: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for eBay to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-11341 taken from his eBay customer service problem that occurred on November 14th, 2017.