buybuy Baby: I bought a gift for a friend from their registr...
A buybuy Baby customer review by GetHuman user ~jansy from November 17th, 2017
Background on ~jansy's case
GetHuman: ~jansy - can you tell our other buybuy Baby customers when your case took place?
~jansy: Yes. It was morning, on November 14th.
GetHuman: Did you reach out to buybuy Baby, and if so, how?
GetHuman: And which of these common buybuy Baby customer issues best describes the reason you wanted to talk to them?
(Shows ~jansy a list of common buybuy Baby problems)
~jansy: "Warranty claim" was why I was trying to contact.
~jansy's review of buybuy Baby customer service
GetHuman: So how would you sum up your experience for GetHuman's buybuy Baby customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~jansy: I bought a gift for a friend from their registry and they delivered it without a receipt or gift card. They had no idea who it was from When I called them they said it was shipped from the manufacturer and they couldn't help it. Never again!
GetHuman: Let's quantify your experience contacting buybuy Baby. On a scale of 1 to 5, how easy is it go get help on a buybuy Baby problem?
~jansy: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~jansy: I'd give them a three out of five on communication.
GetHuman: And what about buybuy Baby's ability to quickly and effectively address your problem?
~jansy: For that I would say one out of five.
GetHuman: And finally- any advice for other buybuy Baby customers?
~jansy: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for buybuy Baby to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~jansy taken from his buybuy Baby customer service problem that occurred on November 14th, 2017.
buybuy Baby
1.00 of 5 stars | 7 reviews
~jansy's buybuy Baby Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars
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