I only wish I could give eBay a detailed seller...
A eBay customer review by GetHuman user ~Exhausted on hold from November 24th, 2017
Background on ~Exhausted on hold's case
GetHuman: ~Exhausted on hold - can you tell our other eBay customers when your case took place?
~Exhausted on hold: Sure. It was middle of the night, on November 16th.
GetHuman: Did you reach out to eBay, and if so, how?
GetHuman: And which of these common eBay customer issues best describes the reason you wanted to talk to them?
(Shows ~Exhausted on hold a list of common eBay problems)
~Exhausted on hold: "Cancel order" was why I was trying to contact.
~Exhausted on hold's review of eBay customer service
GetHuman: So how would you sum up your experience for GetHuman's eBay customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Exhausted on hold: I only wish I could give eBay a detailed seller rating the way my customers can. Afterall, with the money in fees I give eBay every month am I not their customer????
GetHuman: Let's quantify your experience contacting eBay. On a scale of 1 to 5, how easy is it go get help on a eBay problem?
~Exhausted on hold: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Exhausted on hold: I'd give them a five out of five on communication.
GetHuman: And what about eBay's ability to quickly and effectively address your problem?
~Exhausted on hold: For that I would say five out of five.
GetHuman: And finally- any advice for other eBay customers?
~Exhausted on hold: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for eBay to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Exhausted on hold taken from his eBay customer service problem that occurred on November 16th, 2017.