eBay: Options were incredibly annoying and redundant...
A eBay customer review by GetHuman user ~Ebay Still Scams from November 20th, 2017
Background on ~Ebay Still Scams's case
GetHuman: ~Ebay Still Scams - can you tell our other eBay customers when your case took place?
~Ebay Still Scams: Yeah. It was middle of the night, on November 13th.
GetHuman: Did you reach out to eBay, and if so, how?
GetHuman: And which of these common eBay customer issues best describes the reason you wanted to talk to them?
(Shows ~Ebay Still Scams a list of common eBay problems)
~Ebay Still Scams: "Track order" was why I was trying to contact.
~Ebay Still Scams's review of eBay customer service
GetHuman: So how would you sum up your experience for GetHuman's eBay customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Ebay Still Scams: Options were incredibly annoying and redundant. The prompt system ended up registering my number three times and send me some spam ******** email. Eventually reached a person and she sent an email to tell the buyer to send my item... WOAAH, wait till he see's yet another email demanding my product... lol Waist of time, I know why I avoided Ebay for so long, its still a scam site.
GetHuman: Let's quantify your experience contacting eBay. On a scale of 1 to 5, how easy is it go get help on a eBay problem?
~Ebay Still Scams: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Ebay Still Scams: I'd give them a two out of five on communication.
GetHuman: And what about eBay's ability to quickly and effectively address your problem?
~Ebay Still Scams: For that I would say one out of five.
GetHuman: And finally- any advice for other eBay customers?
~Ebay Still Scams: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for eBay to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Ebay Still Scams taken from his eBay customer service problem that occurred on November 13th, 2017.