eBay: gave me a overseas service girl...did not under...

A eBay customer review by GetHuman user GetHuman-319838 from November 26th, 2017

Background on GetHuman-319838's case

GetHuman: GetHuman-319838 - can you tell our other eBay customers when your case took place?
GetHuman-319838: Yup. It was middle of the night, on November 23rd.
GetHuman: Did you reach out to eBay, and if so, how?
GetHuman-319838: I used the 866-540-3229 number I found for on the GetHuman eBay customer phone number page I was on: eBay Customer Service Phone Number
GetHuman: And which of these common eBay customer issues best describes the reason you wanted to talk to them?
Shows GetHuman-319838 a list of common eBay problems
GetHuman-319838: "Report a Seller" was why I was trying to call.

GetHuman-319838's review of eBay customer service

GetHuman: So how would you sum up your experience for GetHuman's eBay customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-319838: gave me a overseas service girl...did not understand a word she was saying did not match what i was asking at all
GetHuman: Let's quantify your experience contacting eBay. On a scale of 1 to 5, how easy is it go get help on a eBay problem?
GetHuman-319838: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-319838: I'd give them a one out of five on communication.
GetHuman: And what about eBay's ability to quickly and effectively address your problem?
GetHuman-319838: For that I would say five out of five.
GetHuman: And finally- any advice for other eBay customers?
GetHuman-319838: Call them early in the day or late. Don't forget any personal or account information you might need for eBay to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-319838 taken from his eBay customer service problem that occurred on November 23rd, 2017.


3.30 of 5 stars | 877 reviews
eBay ReviewseBay's Phone NumberAll eBay contact infoGeneral eBay customer service info
GetHuman-319838's eBay Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars
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