eBay: spent * hours, and finally told to go through p...
A eBay customer review by GetHuman user ~ebay sucks from November 24th, 2017
Background on ~ebay sucks's case
GetHuman: ~ebay sucks - can you tell our other eBay customers when your case took place?
~ebay sucks: Yes. It was middle of the night, on November 19th.
GetHuman: Did you reach out to eBay, and if so, how?
GetHuman: And which of these common eBay customer issues best describes the reason you wanted to talk to them?
(Shows ~ebay sucks a list of common eBay problems)
~ebay sucks: "Cancel order" was why I was trying to contact.
~ebay sucks's review of eBay customer service
GetHuman: So how would you sum up your experience for GetHuman's eBay customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ebay sucks: spent * hours, and finally told to go through paypal for claim.Closing my ebay account due to them not covering my cost to ship wrong items back to seller.
GetHuman: Let's quantify your experience contacting eBay. On a scale of 1 to 5, how easy is it go get help on a eBay problem?
~ebay sucks: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ebay sucks: I'd give them a five out of five on communication.
GetHuman: And what about eBay's ability to quickly and effectively address your problem?
~ebay sucks: For that I would say five out of five.
GetHuman: And finally- any advice for other eBay customers?
~ebay sucks: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for eBay to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ebay sucks taken from his eBay customer service problem that occurred on November 19th, 2017.