eHarmony: I tried getting my full refund within the * bus...
A eHarmony customer review by GetHuman user ~Anonymous ehamrony consumer from November 24th, 2017
Background on ~Anonymous ehamrony consumer's case
GetHuman: ~Anonymous ehamrony consumer - can you tell our other eHarmony customers when your case took place?
~Anonymous ehamrony consumer: Yes I can. It was middle of the night, on November 23rd.
GetHuman: Did you reach out to eHarmony, and if so, how?
GetHuman: And which of these common eHarmony customer issues best describes the reason you wanted to talk to them?
(Shows ~Anonymous ehamrony consumer a list of common eHarmony problems)
~Anonymous ehamrony consumer: "Account Access" was why I was trying to contact.
~Anonymous ehamrony consumer's review of eHarmony customer service
GetHuman: So how would you sum up your experience for GetHuman's eHarmony customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Anonymous ehamrony consumer: I tried getting my full refund within the * business days instead they put me on hold for an hour and never return my call. This websites is not to be trusted full of lies and scams. STAY AWAY!
GetHuman: Let's quantify your experience contacting eHarmony. On a scale of 1 to 5, how easy is it go get help on a eHarmony problem?
~Anonymous ehamrony consumer: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Anonymous ehamrony consumer: I'd give them a one out of five on communication.
GetHuman: And what about eHarmony's ability to quickly and effectively address your problem?
~Anonymous ehamrony consumer: For that I would say four out of five.
GetHuman: And finally- any advice for other eHarmony customers?
~Anonymous ehamrony consumer: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for eHarmony to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Anonymous ehamrony consumer taken from his eHarmony customer service problem that occurred on November 23rd, 2017.