eVitamins.com: I ordered * items on May **. They are in MI, I...
A eVitamins.com customer review by GetHuman user ~Kristine from November 11th, 2017
Background on ~Kristine's case
GetHuman: ~Kristine - can you tell our other eVitamins.com customers when your case took place?
~Kristine: Yes I can. It was morning, on November 2nd.
GetHuman: Did you reach out to eVitamins.com, and if so, how?
GetHuman: And which of these common eVitamins.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Kristine a list of common eVitamins.com problems)
~Kristine: "Returns" was why I was trying to call.
~Kristine's review of eVitamins.com customer service
GetHuman: So how would you sum up your experience for GetHuman's eVitamins.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Kristine: I ordered * items on May **. They are in MI, I am in NH. As of June * STILL no delivery. I no longer want it and have replaced it through a more reputable company. I have to wait in a ** hour e-mail check line for correspondence. When the message is unacceptable, I must wait another ** hours. Currently, it's been **. I just want my money refunded. They want me to WAIT for the package. I am VERY unhappy. The only remedy is to refund my money and they will not! RIP OFF company! BEWARE!
GetHuman: Let's quantify your experience contacting eVitamins.com. On a scale of 1 to 5, how easy is it go get help on a eVitamins.com problem?
~Kristine: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Kristine: I'd give them a one out of five on communication.
GetHuman: And what about eVitamins.com's ability to quickly and effectively address your problem?
~Kristine: For that I would say one out of five.
GetHuman: And finally- any advice for other eVitamins.com customers?
~Kristine: Call them early in the day or late. Don't forget any personal or account information you might need for eVitamins.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Kristine taken from his eVitamins.com customer service problem that occurred on November 2nd, 2017.