eVitamins.com: placed an order for next day delivery. I calle...
A eVitamins.com customer review by GetHuman user ~Toolate from November 27th, 2017
Background on ~Toolate's case
GetHuman: ~Toolate - can you tell our other eVitamins.com customers when your case took place?
~Toolate: Sure. It was morning, on November 18th.
GetHuman: Did you reach out to eVitamins.com, and if so, how?
GetHuman: And which of these common eVitamins.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Toolate a list of common eVitamins.com problems)
~Toolate: "Make a purchase" was why I was trying to call.
~Toolate's review of eVitamins.com customer service
GetHuman: So how would you sum up your experience for GetHuman's eVitamins.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Toolate: placed an order for next day delivery. I called them before i placed the order. She said i would get it today if it was in stock and i was in a * day zone. She checked both, both ok.**Diddnt get my order now the webpage is down, their phone number asks for an agent code, I log in with *, then it hangs up.
GetHuman: Let's quantify your experience contacting eVitamins.com. On a scale of 1 to 5, how easy is it go get help on a eVitamins.com problem?
~Toolate: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Toolate: I'd give them a two out of five on communication.
GetHuman: And what about eVitamins.com's ability to quickly and effectively address your problem?
~Toolate: For that I would say three out of five.
GetHuman: And finally- any advice for other eVitamins.com customers?
~Toolate: Call them early in the day or late. Don't forget any personal or account information you might need for eVitamins.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Toolate taken from his eVitamins.com customer service problem that occurred on November 18th, 2017.