iGourmet.com: why is my code not valid

A iGourmet.com customer review by GetHuman user GetHuman-sbmason from December 7th, 2017

Background on GetHuman-sbmason's case

GetHuman: GetHuman-sbmason - can you tell our other iGourmet.com customers when your case took place?
GetHuman-sbmason: Sure. It was evening, on December 1st.
GetHuman: Did you reach out to iGourmet.com, and if so, how?
GetHuman-sbmason: I used the 877-446-8763 number I found for on the GetHuman iGourmet.com customer phone number page I was on: iGourmet.com Customer Service Phone Number
GetHuman: And which of these common iGourmet.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-sbmason a list of common iGourmet.com problems)
GetHuman-sbmason: "Returns" was why I was trying to call.

GetHuman-sbmason's review of iGourmet.com customer service

GetHuman: So how would you sum up your experience for GetHuman's iGourmet.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-sbmason: why is my code not valid
GetHuman: Can you tell the rest of us a bit more from what happened on 12/01/17?
GetHuman-sbmason: you took the information. now you state the code is not valid.
GetHuman: Let's quantify your experience contacting iGourmet.com. On a scale of 1 to 5, how easy is it go get help on a iGourmet.com problem?
GetHuman-sbmason: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-sbmason: I'd give them a two out of five on communication.
GetHuman: And what about iGourmet.com's ability to quickly and effectively address your problem?
GetHuman-sbmason: For that I would say one out of five.
GetHuman: And finally- any advice for other iGourmet.com customers?
GetHuman-sbmason: Call them early in the day or late. Don't forget any personal or account information you might need for iGourmet.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-sbmason taken from his iGourmet.com customer service problem that occurred on December 1st, 2017.

iGourmet.com

1.00 of 5 stars | 4 reviews

GetHuman-sbmason's iGourmet.com Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

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