iHerb.com: If they do business like this, they will not ge...
A iHerb.com customer review by GetHuman user ~Glenna Wolford from November 19th, 2017
Background on ~Glenna Wolford's case
GetHuman: ~Glenna Wolford - can you tell our other iHerb.com customers when your case took place?
~Glenna Wolford: Yup. It was morning, on November 18th.
GetHuman: Did you reach out to iHerb.com, and if so, how?
GetHuman: And which of these common iHerb.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Glenna Wolford a list of common iHerb.com problems)
~Glenna Wolford: "Return an Order" was why I was trying to call.
~Glenna Wolford's review of iHerb.com customer service
GetHuman: So how would you sum up your experience for GetHuman's iHerb.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Glenna Wolford: If they do business like this, they will not get my business again. I never did get a hold of them.If you can*t get hold of them they have something to hide. I even tried e-mail.
GetHuman: Let's quantify your experience contacting iHerb.com. On a scale of 1 to 5, how easy is it go get help on a iHerb.com problem?
~Glenna Wolford: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Glenna Wolford: I'd give them a one out of five on communication.
GetHuman: And what about iHerb.com's ability to quickly and effectively address your problem?
~Glenna Wolford: For that I would say two out of five.
GetHuman: And finally- any advice for other iHerb.com customers?
~Glenna Wolford: Call them early in the day or late. Don't forget any personal or account information you might need for iHerb.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Glenna Wolford taken from his iHerb.com customer service problem that occurred on November 18th, 2017.