iYogi: Error message: Multiple Infections found*Most o...
A iYogi customer review by GetHuman user ~dorian_p from November 5th, 2017
Background on ~dorian_p's case
GetHuman: ~dorian_p - can you tell our other iYogi customers when your case took place?
~dorian_p: Sure. It was afternoon, on November 2nd.
GetHuman: Did you reach out to iYogi, and if so, how?
GetHuman: And which of these common iYogi customer issues best describes the reason you wanted to talk to them?
(Shows ~dorian_p a list of common iYogi problems)
~dorian_p: "None of those really matches why I wanted to call iYogi that day." was why I was trying to call.
~dorian_p's review of iYogi customer service
GetHuman: So how would you sum up your experience for GetHuman's iYogi customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~dorian_p: Error message: Multiple Infections found*Most of the time I am aware of the websites I am browsing, I don*€*t do much of Internet on this particular computer, its custom built for editing video and music also works as a backup server. I got few computers (* in all) they are connected on a wireless network. While browsing a particular website, I got a message as *€*Multiple Infections found.*€* Don*€*t know why my security software could not pick it, I tried everything possible. NO RESPITE. All my data, all my files and my Hardwork was at stake. A single voluntary wrong step would have ruined me. **I tried calling big guns, but they said they can*€*t help me as the computer is a custom built. Finally manage to get hold of iyogi. They agreed to help me without any tantrums, you know- what*€*s the best thing about them, they know what they are doing. They fixed my problem instantly and cleaned my computer. Not a single file is missing and infections are all gone.**Beer toast iyogi*€**€**€
GetHuman: Let's quantify your experience contacting iYogi. On a scale of 1 to 5, how easy is it go get help on a iYogi problem?
~dorian_p: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~dorian_p: I'd give them a four out of five on communication.
GetHuman: And what about iYogi's ability to quickly and effectively address your problem?
~dorian_p: For that I would say five out of five.
GetHuman: And finally- any advice for other iYogi customers?
~dorian_p: Call them early in the day or late. Don't forget any personal or account information you might need for iYogi to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~dorian_p taken from his iYogi customer service problem that occurred on November 2nd, 2017.