iYogi: Excellent sdervice by Ahsan Firox, I have been...
A iYogi customer review by GetHuman user ~Sid Spies from November 14th, 2017
Background on ~Sid Spies's case
GetHuman: ~Sid Spies - can you tell our other iYogi customers when your case took place?
~Sid Spies: Yeah. It was morning, on November 5th.
GetHuman: Did you reach out to iYogi, and if so, how?
GetHuman: And which of these common iYogi customer issues best describes the reason you wanted to talk to them?
(Shows ~Sid Spies a list of common iYogi problems)
~Sid Spies: "None of those really matches why I wanted to call iYogi that day." was why I was trying to call.
~Sid Spies's review of iYogi customer service
GetHuman: So how would you sum up your experience for GetHuman's iYogi customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Sid Spies: Excellent sdervice by Ahsan Firox, I have been universally happy with iYogi. My only complain is that I always have to refuse a sales pitch, which must be a requirement of employment. All in all, I am very pleased. I see a note by a prior customer that this is a scam. I haved called at least * times in ****, and could not have been more content with the technician I have reached..
GetHuman: Let's quantify your experience contacting iYogi. On a scale of 1 to 5, how easy is it go get help on a iYogi problem?
~Sid Spies: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Sid Spies: I'd give them a five out of five on communication.
GetHuman: And what about iYogi's ability to quickly and effectively address your problem?
~Sid Spies: For that I would say four out of five.
GetHuman: And finally- any advice for other iYogi customers?
~Sid Spies: Call them early in the day or late. Don't forget any personal or account information you might need for iYogi to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Sid Spies taken from his iYogi customer service problem that occurred on November 5th, 2017.