iYogi: I am not very young and neither do I am smart i...
A iYogi customer review by GetHuman user ~Dan from November 16th, 2017
Background on ~Dan's case
GetHuman: ~Dan - can you tell our other iYogi customers when your case took place?
~Dan: Yup. It was evening, on November 15th.
GetHuman: Did you reach out to iYogi, and if so, how?
GetHuman: And which of these common iYogi customer issues best describes the reason you wanted to talk to them?
(Shows ~Dan a list of common iYogi problems)
~Dan: "None of those really matches why I wanted to call iYogi that day." was why I was trying to call.
~Dan's review of iYogi customer service
GetHuman: So how would you sum up your experience for GetHuman's iYogi customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Dan: I am not very young and neither do I am smart in handling highly complicated gadgets. But, my son wants me to be updated with latest computer games, mobile apps, and various other things like his friends dad. This is the reason why I took your subscription iYogi. Now my complete motive is to be tech savvy and prove my son that I am the best dad. I am sure you and your articles, tips, and information are going to help me iYogi.
GetHuman: Let's quantify your experience contacting iYogi. On a scale of 1 to 5, how easy is it go get help on a iYogi problem?
~Dan: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Dan: I'd give them a five out of five on communication.
GetHuman: And what about iYogi's ability to quickly and effectively address your problem?
~Dan: For that I would say three out of five.
GetHuman: And finally- any advice for other iYogi customers?
~Dan: Call them early in the day or late. Don't forget any personal or account information you might need for iYogi to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Dan taken from his iYogi customer service problem that occurred on November 15th, 2017.