Australia Post: Incompetent delivery person incapable of delive...
A Australia Post customer review by GetHuman user ~Unhappy from November 24th, 2017
Background on ~Unhappy's case
GetHuman: ~Unhappy - can you tell our other Australia Post customers when your case took place?
~Unhappy: Yup. It was middle of the night, on November 18th.
GetHuman: Did you reach out to Australia Post, and if so, how?
GetHuman: And which of these common Australia Post customer issues best describes the reason you wanted to talk to them?
(Shows ~Unhappy a list of common Australia Post problems)
~Unhappy: "Complaint" was why I was trying to call.
~Unhappy's review of Australia Post customer service
GetHuman: So how would you sum up your experience for GetHuman's Australia Post customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Unhappy: Incompetent delivery person incapable of delivering correctly addressed parcel to open business during business hours, so left at PO, *rd time in * months.NOT GOOD ENOUGH!!!
GetHuman: Let's quantify your experience contacting Australia Post. On a scale of 1 to 5, how easy is it go get help on a Australia Post problem?
~Unhappy: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Unhappy: I'd give them a two out of five on communication.
GetHuman: And what about Australia Post's ability to quickly and effectively address your problem?
~Unhappy: For that I would say three out of five.
GetHuman: And finally- any advice for other Australia Post customers?
~Unhappy: Call them early in the day or late. Don't forget any personal or account information you might need for Australia Post to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Unhappy taken from his Australia Post customer service problem that occurred on November 18th, 2017.