Metrostyle.com: Ordered from Metrostyle and never received my o...
A Metrostyle.com customer review by GetHuman user ~st from November 8th, 2017
Background on ~st's case
GetHuman: ~st - can you tell our other Metrostyle.com customers when your case took place?
~st: Yes. It was afternoon, on November 6th.
GetHuman: Did you reach out to Metrostyle.com, and if so, how?
GetHuman: And which of these common Metrostyle.com customer issues best describes the reason you wanted to talk to them?
(Shows ~st a list of common Metrostyle.com problems)
~st: "Track order" was why I was trying to call.
~st's review of Metrostyle.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Metrostyle.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~st: Ordered from Metrostyle and never received my order, and their charged my credit card. Tried calling and also sent lots of emails and no one ever responded,plus i waited ** minutes when i called till i got fed up waiting and hung up the phone.**Don't ever order from this company
GetHuman: Let's quantify your experience contacting Metrostyle.com. On a scale of 1 to 5, how easy is it go get help on a Metrostyle.com problem?
~st: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~st: I'd give them a three out of five on communication.
GetHuman: And what about Metrostyle.com's ability to quickly and effectively address your problem?
~st: For that I would say two out of five.
GetHuman: And finally- any advice for other Metrostyle.com customers?
~st: Call them early in the day or late. Don't forget any personal or account information you might need for Metrostyle.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~st taken from his Metrostyle.com customer service problem that occurred on November 6th, 2017.