Trulia: no one ever picked up... I left it ringing whil...

A Trulia customer review by GetHuman user ~mad homeowner from November 26th, 2017

Background on ~mad homeowner's case

GetHuman: ~mad homeowner - can you tell our other Trulia customers when your case took place?
~mad homeowner: Yeah. It was morning, on November 19th.
GetHuman: Did you reach out to Trulia, and if so, how?
~mad homeowner: I used the 888-466-3501 number I found for on the GetHuman Trulia customer phone number page I was on: Trulia Customer Service Phone Number
GetHuman: And which of these common Trulia customer issues best describes the reason you wanted to talk to them?
(Shows ~mad homeowner a list of common Trulia problems)
~mad homeowner: "Cancel service" was why I was trying to call.

~mad homeowner's review of Trulia customer service

GetHuman: So how would you sum up your experience for GetHuman's Trulia customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~mad homeowner: no one ever picked up... I left it ringing while I was doing other work. ** was the biggest * I could put in, but I am at *** minutes unanswered
GetHuman: Let's quantify your experience contacting Trulia. On a scale of 1 to 5, how easy is it go get help on a Trulia problem?
~mad homeowner: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~mad homeowner: I'd give them a one out of five on communication.
GetHuman: And what about Trulia's ability to quickly and effectively address your problem?
~mad homeowner: For that I would say one out of five.
GetHuman: And finally- any advice for other Trulia customers?
~mad homeowner: Call them early in the day or late. Don't forget any personal or account information you might need for Trulia to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~mad homeowner taken from his Trulia customer service problem that occurred on November 19th, 2017.

Trulia

1.36 of 5 stars | 52 reviews

~mad homeowner's Trulia Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

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